One of the top ways to increase restaurant sales is to through online reservations.
The process should be easy and straightforward for both your guests and for you as a restaurant manager or operator.
Getting online bookings is best managed using restaurant reservation software. This type of system not only helps you get and manage online reservations, but also helps you build long-term relationships with guests. Some reservation systems also help you manage aspects of your restaurant’s marketing strategy.
Considered by many a good front-of-house reservation system, OpenTable has a few downsides like a hefty price tag ($329 per month!). Not to mention cover fees!
In this article, we’ll be looking at top OpenTable competitors and alternatives and what each has to offer.
TL;DR Top OpenTable Competitors & Alternatives
Here’s a quick summary of the top alternatives to OpenTable, their pricing ranges, and what types of venues they’re best suited for.
Competitor | Pricing | Best for |
Servme | Starts at $129/mo, | Restaurants, groups, hotel concepts, fine-dining, entertainment venues like beachside restaurants |
SevenRooms | Ranges from $700-$1000/mo. Includes a setup fee. | Groups, bars, wineries |
ResDiary | $89/mo to $189/mo. Charges for integrations. | Mid-to-high volume restaurants |
EatApp | Starts at $79/mo to $319/mo. Charges for features and integrations. | Restaurants, wineries, bars |
Tock | From $79/mo to $769/mo. Requires prepayment commissions. | Upscale, fine-dining concepts, special events |
Resy | From $250/mo, to $899/mo | Large, high-volume concepts |
TableCheck | Custom pricing. Not stated on their website. |
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What Is the OpenTable Booking System?
OpenTable is an online restaurant reservation management system. It is designed to help restaurants manage various front-of-house operations.
OpenTable’s top features include:
Shift management
Reservation and seating management
Reporting features
Guest profile database
Booking widget (customizable only in Pro)
Restaurant discovery platform in the United States
While every software has its perks, there are downsides. OpenTable’s top shortcoming are:
Expensive, amounting to $179 per month for its Core tier and $329 per month for its Pro tier)
Cover fees of $1.50 for every cover made through the app
Hidden costs
Better benefits only in Pro
Additional fees for various integrations
Limited customer support
What Should You Look for in OpenTable Competitors?
Assuming you don't mind paying hundreds of dollars in cover fees and hidden costs each month, OpenTable can help your restaurant. And assuming limited customer support isn’t something you regularly rely on.
Looking at OpenTable alternatives and competitors is generally a good idea, ensuring you’re aware of the latest restaurant and hospitality offerings. It also ensures you’re using the best reservation management system for your restaurant.
Zero-commission online bookings
One of the biggest disadvantages of using OpenTable is the cover fees they charge for every reservation.
The benefit of getting your restaurant before more guests can also be a disadvantage, costing you hundreds of dollars each month!
Many OpenTable competitors offer zero commissions on online bookings.
Stronger customer support
Customer support is integral to the restaurant business. Whether you’re managing a single venue or a chain of restaurants, customer support helps you retain guests. The same applies to restaurant reservation management systems.
These types of systems need strong, if not stellar, customer support to
Answer all your questions in a timely manner
Help train your staff to use the software
Explain and keep you updated new features
Take your suggestions and feature requirements to the product team
This is what one customer has said about OpenTable’s customer support via Trustpilot.
Clearer costs and fees
Many of OpenTable customers are unhappy by the company’s hidden fees. Particularly their SMS fees, which customers incur, and their pop-up fees (for restaurants).
One restaurant owner notes on Capterra that
“[OpenTable is] very expensive with variable cost depending on bookings from OpenTable platform versus the restaurants own booking networks. Huge market control makes it almost impossible to succeed as a restaurant if you are not using them. No clear or transparent way to accurately sort what reservations were made through OpenTable and what weren't when invoicing. There is no option to rate diners the same way as restaurants are reviewed so you can select the best customers and decline and the rest during busy times.”
On the other hand, several restaurant guests report being scammed by OpenTable, indicating they’ve collaborated with dishonorable SMS providers. Many guests report deleting the OpenTable app and not using it again after a bad experience, advising others to do the same.
Guest experience management features
A great guest experience has the power to keep guests coming back, increasing your revenues and overall guest retention.
A 5% increase in customer retention can boost profits by 25% to a whopping 95%!
OpenTable’s guest experience features are limited, giving its competitors the opportunity to shine and stand out.
Restaurant marketing software
Some restaurant reservation systems and OpenTable competitors offer marketing features, including email and SMS marketing for restaurants.
Instead of having to sign up for multiple marketing systems, these competitors allow you to manage marketing and operations from a single platform.
Expanded: Top OpenTable Competitors & Alternatives in 2026
Now, let’s look at OpenTable competitors and alternatives and see what each has to offer.
Servme
Servme is a leading reservation, table management, and waitlist system available and one of OpenTable's top competitors.
Servme prides itself on stellar human customer support. The company’s product team supports customers and the customer success team with new features and updates to current features. It’s how our Manager’s Notes feature came to life.
Top features
Support customer success team: Servme’s customer success team, fluent in multiple languages, is available to answer questions at any time. Their customer success team offers training for new customers and new features.
Dynamic restaurant reservation software: Servme offers F&B concepts a reservation and table management system that comes with a fully-customizable reservation widget, waitlist management, restaurant analytics, and more.
Track source of bookings: Unlike OpenTable, Servme helps restaurant managers and marketing managers track where their online bookings are coming from. You can see the sources listed with the icons on the side, showing you if reservations are coming from Facebook, Instagram, Reserve with Google, or other booking integrations.
50+ integration options: Servme can integrate with over 50 restaurant POS systems, booking channels such as Tripadvisor and Zomato, among others. Hotel F&B concepts can integrate with Servme using Oracle’s property management system, along with phone integrations.
Automated seating & capacity management: This leading table management system helps restaurant managers seat large groups quickly and efficiently, ensuring smooth restaurant flow at all times.
Zero cover fees: One of the top problems restaurants face with OpenTable is cover fees and commissions. Servme has a zero-commission-fee policy for all online reservations. Advanced CRM: Restaurants can create dynamic and detailed guest profiles featuring information like dietary restrictions, allergies, food and seating preferences, and more. In addition, Servme’s restaurant CRM helps hosts and marketers create and manage guest experiences in-house and after the guest leaves through automated guest surveys.
Marketing features: Servme offers SMS, email, and WhatsApp marketing for restaurants, along with customizable templates. F&B marketing managers can segment guests using auto-tags and guestbook features.
Learn more about Servme's pricing and book a free consultation to see how Servme can help your restaurant.
SevenRooms
Sevenrooms is a reservation system popular with restaurants in the United States. It offers reservation and marketing features for dining concepts and bars.
However, a Sevenrooms subscription can set you back by staggering $700 per month. Their website does not clarify how much it costs to use Sevenrooms but online reviews indicate a hefty price tag.
Top features
Marketing features: Sevenrooms helps F&B concepts manage email and SMS with built-in marketing features and guides.
Event and reservation management: Besides marketing, Sevenrooms helps restaurants create and manage events for large groups. Their reservation software allows restaurants to collect online prepayments and deposits.
Waitlist features: Their software combines reservation and waitlist management, helping reduce wait times and increase table turnover.
Pricing
Not specified on their website, but reports suggest $700 to $1,000 per month. Plus, a one-time setup fee.
Further reading: Compared: Sevenrooms vs OpenTable vs Servme
Resy
Customers often ask ‘What is the difference between OpenTable and Resy?’
That’s because as an OpenTable competitor, Resy has several features in common with OpenTable. However, unlike OpenTable, Resy offers commission-free reservations.
Top features
Diner network: Like OpenTable, Resy lets restaurants list their venues via its diner network to get more bookings.
Digital menus: Resy helps restaurants create various digital menus for their different events and meals. It also allows guests to make online orders with digital menus.
Various integration options: Resy offers a wide range of integrations including marketing integrations such as Facebook and Google. As an American Express company, Resy offers AMEX partnership options alongside other integrations.
Pricing
Has 3 tiers, starting at $249/mo, with the most expensive plan amounting to $899/mo.
Further reading: Who Are the Top Resy Competitors in 2026?
Tock
A top contender and an OpenTable alternative is Tock, which helps F&B operators manage bookings, collect deposits, and reduce no-shows and last-minute cancellations.
Top features
Prepaid options: Tock allows restaurants to collect reservation fees and online deposits, ensuring less revenue lost from no-show guests.
No cover fees: Tock doesn’t charge cover fees or commissions. However, they do charge a percentage on pre-booking payments. The percentage varies depending on the pricing tier. For the ‘Basic’ and ‘Essential’ tiers, Tock charges a 3% prepayment fee. This fee drops to 2% for ‘Premium.’ Their ‘Premium Unlimited’ plan does not include prepayment charges but has a starting price of $769 a month.
High-end features: Many of Tock’s reservation management features cater to high-end, luxury restaurants, which may not be suitable for smaller eateries.
Pricing
Starts at $79/mo and going up to $769/mo. Includes prepayment commission ranging from 3% to no fees for the highest plan.
Further reading: 14 Reasons to Use Restaurant Seating Software in 2026
EatApp
Another OpenTable competitor is Eat App, a table management system that helps restaurant managers streamline operations. Eat App combines restaurant analytics, management, and marketing in a single platform.
Top features
Commissions policy: Eat App has tiered-pricing with zero commissions on a specific number of covers. For example, if a restaurant gets 50 covers per month, they will not be charged any fees. However, if they get up to 500 covers, they will be charged $69 per month, and so on. For unlimited covers per month, restaurants have to pay $139 each month.
Guest profiling features: EatApp’s CRM lets restaurants to create a guest database with preferences.
Reservation management: It offers reservation management so guests can get online bookings from multiple sources.
Pricing
Starts at $79/mo (30 covers) to $319/mo. Charges for features and integrations.
Further reading: The 7 Best CRM for Restaurants Compared [2026]
TableCheck
Online restaurant reservation management platform TableCheck is a rising competitor to OpenTable, particularly because of their guest experience offerings.
Top features
Guest experience features: TableCheck offers guest experience management features such as automated guest surveys.
Waitlist features: TableCheck offers a robust waitlist management solution that engages guests while they wait for a table.
Marketing features: Like other reservation apps on this list, TableCheck offers restaurant marketing automation features such as email and SMS.
Pricing
Custom pricing. Not stated on their website.
Further reading: How to Increase Restaurant Reservations: 13+ Revenue-Boosting Tips
ResDiary
Last but not least, ResDiary is a popular OpenTable alternative. This restaurant management system also boasts a diner-facing platform.
Top features
Diner platform: ResDiary’s customer-facing platform is called Dish Cult. It’s a place where restaurants can list their venues and get online bookings via a desktop and mobile app. However, Dish Cult is only available to ResDiary users.
Reservation widget: ResDiary offers a customizable reservation widget, where guests add their information to making online bookings.
Special event management: ResDiary users can manage bookings for large groups. They can also use filters to identify corporate and private events.
Pricing
Starts at $89/month (for up to 150 covers) and goes up to $189/month. ResDiary charges for integrations, including POS.
Further reading: Compared: Best Restaurant Booking Software & Apps for 2026
Make the Switch to Servme
Want to see Servme’s restaurant reservation, table management, and waitlist software in action?
Switch from OpenTable to Servme with ease.
Mohammed Rafy
Table Management
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