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Increase retention with a restaurant CRM

Increase retention with a restaurant CRM

Get to know your guests with a restaurant CRM that works like magic. Delve into guest profiles, discover top-spenders, and personalize experiences like never before!
Get to know your guests with a restaurant CRM that works like magic. Delve into guest profiles, discover top-spenders, and personalize experiences like never before!
guest profiles

Guest CRM that helps your hospitality business thrive

Guest CRM that helps your hospitality business thrive

Superior Guest Profiles

Superior Guest Profiles

Uncover VIPs & Fans

Uncover VIPs & Fans

Automated Tags

Automated Tags

guest profiles
guest profiles

Get to know your customers with superior guest profiling

Get to know your customers with superior guest profiling

Build and enrich your guest database with real CRM capabilities. Capture guest details such as birth dates, anniversaries, dietary restrictions, allergies, and more. Enhance guest profiles with rich data, from photos, notes, payments, guest spending, table preferences, membership IDs and beyond

Send a campaign in 3 simple steps. Use built-in marketing template, segment your audience list with guest tags and schedule your marketing campaign guaranteed to bring bring guests back.

Review email and SMS campaign performance with open rates, click-through-rates, and more

Automated tagging for elevated guest profiles

Automated tagging for elevated guest profiles

Let the system do all the heavy lifting by tagging your guests with attributes that you see fit, such as “Frequent Visitor,” “High Spender,” or “Discount Lover.”

Create your own predefined rules and conditions to automatically tag your guests based on their behavior and preferences.

Let the system do all the heavy lifting by tagging your guests with attributes that you see fit, such as “Frequent Visitor,” “High Spender,” or “Discount Lover.”

Create your own predefined rules and conditions to automatically tag your guests based on their behavior and preferences.

automated tags
automated tags
guest ratings and surveys
guest ratings and surveys

Automatically capture guest ratings and feedback

Automatically capture guest ratings and feedback

Collect guest ratings to maintain exceptional service, delight guests, and drive repeat visits. Get notified of low guest ratings and negative reviews and turn their sentiment around

Collect guest ratings to maintain exceptional service, delight guests, and drive repeat visits. Get notified of low guest ratings and negative reviews and turn their sentiment around

Create targeted marketing with guest segmentation

Create targeted marketing with guest segmentation

Segment your guests based on a variety of criteria including new vs returning guests, in-house vs outside guests, status, dietary preferences, loyalty tiers, and more for more targeted marketing and a personalized guest experience

Segment your guests based on a variety of criteria including new vs returning guests, in-house vs outside guests, status, dietary preferences, loyalty tiers, and more for more targeted marketing and a personalized guest experience

guest tags
guest tags
chit printer
chit printer

A 'WOW' dining experience for every guest

A 'WOW' dining experience for every guest

Your front-of-house staff can immediately recognize the guests by name, status and personalize the dining experience based on dietary restrictions, and allergies guaranteed to deliver an unforgettable dining experience.

Your front-of-house staff can immediately recognize the guests by name, status and personalize the dining experience based on dietary restrictions, and allergies guaranteed to deliver an unforgettable dining experience.

Know everything about your guests
Know everything about your guests

Capture guest data and create meaningful and happy experiences

Capture guest data and create meaningful and happy experiences

CRM tools

All the Servme Guest CRM tools you need to succeed

All the Servme Guest CRM tools you need to succeed

Track guest visits & history

Track guest visits & history

Guest ratings & feedback

Guest ratings & feedback

Automated tags

Automated tags

Membership and loyalty

Membership and loyalty

Guest feedback reports

Guest feedback reports

Centralized guest profiles

Centralized guest profiles

Track guest spending with POS

Track guest spending with POS

Chit waiter print out

Chit waiter print out

Guest and reservation tags

Guest and reservation tags

Email and SMS notifications

Email and SMS notifications