Great hospitality is built on meaningful moments, seamless welcomes, personalized touches, and service that feels effortless. But behind every memorable guest experience is a floor team juggling tools that often slow them down.
That changes today.
The new Servme iPad App brings everything your team needs to deliver exceptional guest experiences in real time, and on the floor.
Built specifically for restaurants, the app combines smart reservation management, live guest insights, and seamless table control all in one intuitive interface.
This isn’t just an update. It’s a shift in how hospitality is delivered from the first step through the door to the final thank you.
Because when your team runs smoothly, your guests feel it.
What You Can Do with the New iPad App
Here’s what you can expect from the Servme iPad App, starting today:
1. Floor Plan View: Visualize and manage your venue with ease
Navigate your entire venue with an intuitive, zoomable floor plan that shows everything at a glance, from booked tables to no-shows to waitlisted guests.
Toggle between views, combine tables, set timers, and more. Reservations are color-coded by status (like green for seated and orange for pending), helping your team make faster decisions in real time.
2. Guest Live Spend: Track revenue as it happens
Make smarter, faster decisions with Live Spend, a real-time view of what each table is spending, down to individual guests.
You’ll see total bill value, revenue per available seat hour (RevPASH), and spend trends, so you can upsell strategically and provide VIP-level service to top spenders.
3. Cover Flow: Optimize every time slot
Servme’s iPad app introduces Cover Flow, which shows reservations distributed across time slots. This helps you anticipate peak hours, manage pacing, and keep operations running smoothly, while giving your hosts full visibility to handle walk-ins and adjustments with confidence.
4. Grouping & Filtering: Organize your floor like a pro
Streamline how you view and manage reservations. Group bookings by reservation status, sections, or time slots and filter by tags, booking source, or who made the reservation.
This makes it easier to focus on what matters most in the moment.
5. Guestbook on iPad: Instant Access to Guest Profiles
Whether it’s a first-time guest or a returning VIP, having quick access to profiles can be the difference between good and great service.
The Guestbook lets you search for guests, view their preferences, visit history, feedback, and more - all without leaving your iPad.
Why This Matters
The Servme iPad App is a guest experience enabler.
By putting real-time data, guest insights, and operational control in one place, it empowers your team to:
Greet guests with confidence
Anticipate needs and personalize service
Track spend and guest preferences in the moment
Run the floor with speed and intention
Because memorable dining doesn’t happen by accident, it’s made by teams that are informed, prepared, and empowered.
Ready to Elevate Every Experience?
The new Servme iPad App is available now for all Servme customers. Download it today and give your team the tools to create unforgettable guest moments every shift.
Not using Servme yet? Get in touch to see how we’re transforming guest experience and operations for leading restaurant groups across the region.
Mohammed Rafy
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