At Servme, we’re constantly working to provide cutting-edge tools that streamline operations and elevate guest experience.
That’s why our latest software update for August 2025 is packed with powerful new features and improvements designed to elevate restaurant, bistro, and bar operations. This release reinforces Servme’s position as a leading table management software for the hospitality industry.
We've listened to your feedback and developed functionalities that directly address your challenges, from effortlessly managing walk-ins to gaining deeper insights into your guests and restaurant's performance.
What’s New at a Glance
Mobile Reporting at Your Fingertips
Stay on top of your business with enhanced reporting across Android and iOS, giving you instant access to key performance metrics wherever you are.
On Android: The app now includes both the Daily Report and Summary Report:
Daily Report: Get a quick, side-by-side view of covers, reservations, cancellations, and no-shows for a single day, helping you spot trends and resolve issues before close of business.
Summary Report: Analyze performance over a custom date range with insights into reservations, revenue, and guest spend for deeper decision-making.
On iOS (iPhone & iPad)
The Summary Report is now available, giving you a complete snapshot of reservations, covers, cancellations, no-shows, and revenue, all in one place.
Secure Online Deposits with Google Reserve
We’ve integrated online payments with Google Reserve to ensure a consistent experience across all booking channels, helping restaurants reduce cancellations and no-shows with a trusted reservation system.
Guests who book through Google Reserve will now be redirected to your booking widget to complete their reservation with a pre-authorized payment or deposit. This makes payment collection seamless and reliable, no matter where the booking originates.
Smarter Guestbook and Targeted Marketing
Take control of your guest data with more robust management tools. Super Admin and Admin users can now set specific guest details, like phone number and email address, as mandatory fields for manual reservations, ensuring your database stays complete and accurate.
We’ve also enhanced your Guestbook with the ability to filter marketing lists by reservation tags. This lets you segment guests by specific events or preferences and run more targeted, data-driven marketing campaigns that elevate the guest experience.
For Hotels: Display Room Number from Opera on iOS
For our hotel partners, room numbers from Opera can now be displayed directly in your iOS dashboard, making it easy to personalize greetings and quickly locate reservations for in-house guests on both iPhone and iPad.
More Features for Faster Operations
Enhanced Convenience and Control for All Users
We’ve added new features to make daily operations smoother. Users can now reset their own passwords on the web and Android apps, no support ticket needed.
Post Dining Survey Flexibility
Collect feedback on your terms with customizable survey timing options, giving you more control over when guests are prompted to share their experience.
Billing Details via WhatsApp
Stay on top of usage with WhatsApp billing details and low-balance alerts, so you’re always informed and can avoid service interruptions.
Conclusion
That’s it for our August 2025 updates.
At Servme, we’re dedicated to building tools that help restaurants elevate service and maximize efficiency. This update continues that commitment, giving you practical features designed to solve everyday challenges and drive real results.
Not a Servme user? Book a personalized demo today and see how Servme can transform your restaurant or F&B concept.
Mohammed Rafy
Updates
