SerVme Integrates With Revel to Improve Guest Experience & Streamline Restaurant Operations

SerVme Integrates With Revel to Improve Guest Experience & Streamline Restaurant Operations



October 10, 2023

October 10, 2023

We’re excited to announce our partnership with leading point-of-sale (POS) integration Revel.

Revel System is one of our highly recommended POS systems for restaurants. Using Revel, restaurants and food and beverage operators can improve their guest experience, add revenue streams, and grow their profits.

By combining Revel with serVme, you can improve several restaurant operations, especially payments.

Benefits of using serVme and Revel POS

In this section, we’ll highlight all the benefits of using serVme with the Revel POS system.

Reservation-to-POS Order Flow

When using Revel and serVme, reservations made via serVme will automatically appear as orders in Revel. At the same time, if you already have information for this guest on serVme, the reservation details will be directly logged into their guest profile.

If it’s a new guest, a new guest profile will be generated in serVme and Revel with the guest’s details, such as their name, reservation date, notes,…etc.

In other words, everything will be available so your staff can provide a personalized service to your guests.

Once the guests arrive for their scheduled reservation, the server should change the status to ‘arrived’ on the serVme dashboard.

Dynamic Order and Check Updates 

Any changes in the Revel POS system will be automatically updated on serVme in real-time.

For example, if a check or order moves to another table on Revel, the information is reflected instantly on serVme.

Pre-payment management 

Many restaurants today collect deposits or reservation fees from guests ahead of the reservation date.

Using the Revel integration, you can now deduct the deposit or pre-payment amount through serVme.

Not only does this feature make it easier for you to collect deposits, but also ensures you have accurate, easy-to-go-through financial records.

Easy check reporting 

Once you close a check in Revel, serVme will automatically mark this reservation or meal as “left.”

Moreover, all of your guests’ billing information is logged into corresponding guest profiles and the serVme dashboard, allowing you to generate any financial reports you need with ease.

This feature also allows you to review the different menu items ordered and manage and analyze your menu reporting.

Restaurant chain? No problem 

An additional benefit of using Revel’s POS system with serVme is that Revel supports large restaurant chains.

Whether you manage a restaurant with multiple branches or a chain of restaurants, you don’t have to worry about managing payments and operations across those restaurants.

Revel and serVme support multi-restaurant, and multi-chain F&B operators.

Final notes

One of the most important features to have in your restaurant management system is a POS integration to manage payments.

That’s why serVme is constantly working to add new partners to its list of approved POS systems.

About Revel

Revel’s point of sale and business solutions provide a native cloud technology platform that is at the heart of clients’ businesses. The Revel platform helps restaurants and retailers deliver a better customer experience, diversify revenue streams, and scale their businesses with ease. The Revel solution, which has been deployed at thousands of customer locations, is designed for the needs of small chains.

The Revel Enterprise solution is tailored for large chains and leads the industry with a broad footprint of national, big-brand customer implementations. Revel is committed to client success and strives to be a people-first business, leading with integrity and transparency.

About SerVme

SerVme is a strong guest experience and CRM platform that offers table and seat management, waitlist, guest profiling, free-of-charge online bookings, a marketing platform, and robust analytics. A purpose-built hospitality system, we help streamline operations from the front to the back of the house with powerful integrations with telephone, point of sale, hotel property management systems, payments and popular social sites like Facebook, Google, and Instagram.

Our mission is to make it incredibly easy for hospitality operators to make better-informed decisions to boost revenue and foster lasting connections with their guests. Join thousands of restaurant operators who have chosen to work with serVme.

Posted by :

Mohammed Rafy