Increase retention with a restaurant CRM
Increase retention with a restaurant CRM
Get to know your guests with a restaurant CRM that works like magic. Delve into guest profiles, discover top-spenders, and personalize experiences like never before!
Get to know your guests with a restaurant CRM that works like magic. Delve into guest profiles, discover top-spenders, and personalize experiences like never before!
Guest CRM that helps your hospitality business thrive
Guest CRM that helps your hospitality business thrive
Superior Guest Profiles
Superior Guest Profiles
Uncover VIPs & Fans
Uncover VIPs & Fans
Automated Tags
Automated Tags
Get to know your customers with superior guest profiling
Get to know your customers with superior guest profiling
Build and enrich your guest database with real CRM capabilities. Capture guest details such as birth dates, anniversaries, dietary restrictions, allergies, and more. Enhance guest profiles with rich data, from photos, notes, payments, guest spending, table preferences, membership IDs and beyond
Send a campaign in 3 simple steps. Use built-in marketing template, segment your audience list with guest tags and schedule your marketing campaign guaranteed to bring bring guests back.
Review email and SMS campaign performance with open rates, click-through-rates, and more
Automated tagging for elevated guest profiles
Automated tagging for elevated guest profiles
Let the system do all the heavy lifting by tagging your guests with attributes that you see fit, such as “Frequent Visitor,” “High Spender,” or “Discount Lover.”
Create your own predefined rules and conditions to automatically tag your guests based on their behavior and preferences.
Let the system do all the heavy lifting by tagging your guests with attributes that you see fit, such as “Frequent Visitor,” “High Spender,” or “Discount Lover.”
Create your own predefined rules and conditions to automatically tag your guests based on their behavior and preferences.
Automatically capture guest ratings and feedback
Automatically capture guest ratings and feedback
Collect guest ratings to maintain exceptional service, delight guests, and drive repeat visits. Get notified of low guest ratings and negative reviews and turn their sentiment around
Collect guest ratings to maintain exceptional service, delight guests, and drive repeat visits. Get notified of low guest ratings and negative reviews and turn their sentiment around
Create targeted marketing with guest segmentation
Create targeted marketing with guest segmentation
Segment your guests based on a variety of criteria including new vs returning guests, in-house vs outside guests, status, dietary preferences, loyalty tiers, and more for more targeted marketing and a personalized guest experience
Segment your guests based on a variety of criteria including new vs returning guests, in-house vs outside guests, status, dietary preferences, loyalty tiers, and more for more targeted marketing and a personalized guest experience
A 'WOW' dining experience for every guest
A 'WOW' dining experience for every guest
Your front-of-house staff can immediately recognize the guests by name, status and personalize the dining experience based on dietary restrictions, and allergies guaranteed to deliver an unforgettable dining experience.
Your front-of-house staff can immediately recognize the guests by name, status and personalize the dining experience based on dietary restrictions, and allergies guaranteed to deliver an unforgettable dining experience.
Know everything about your guests
Know everything about your guests
Capture guest data and create meaningful and happy experiences
Capture guest data and create meaningful and happy experiences
CRM tools
All the SerVme Guest CRM tools you need to succeed
All the SerVme Guest CRM tools you need to succeed
Track guest visits & history
Track guest visits & history
Guest ratings & feedback
Guest ratings & feedback
Automated tags
Automated tags
Membership and loyalty
Membership and loyalty
Guest feedback reports
Guest feedback reports
Centralized guest profiles
Centralized guest profiles
Track guest spending with POS
Track guest spending with POS
Chit waiter print out
Chit waiter print out
Guest and reservation tags
Guest and reservation tags
Email and SMS notifications
Email and SMS notifications
OTHER FEATURES
Even more features our users love
Even more features our users love
