Thinking of adopting a new restaurant solution? I’d think again.In this day and age, restaurateurs should focus on integrating their solutions rather than replacing or adding systems.An integrated restaurant management software is critical for every restaurant determined to improve their bottom line and take its brand name to the next level. But, why and how does an integrated solution contribute to your revenue growth?

Today’s problems in the restaurant tech landscape

It is quite common that restaurants use a point of sale, online ordering, table management, Wi-Fi system among many others to carry out their everyday operations. Not to mention other appeals platforms – such as social online channels to fill inventory seats, collect payments in advance from guests to guarantee tables, and use a marketing email tool to promote exciting events to guests. All such systems collect extensive operational and guest data, knowingly and/or unknowingly, which truly helps restaurants in managing their operations and enhancing the guest experience. For most restaurants, managing these systems efficiently takes a toll on the staff’s time and energy, ultimately creating more work to keep their systems in check. Restaurant owners disregard the additional workload of the staff as long it doesn’t affect their bottom line. Unfortunately, the contrary is true. The more your staff is engaged in managing systems, the more focus is stripped away from servicing the guests, which translates to poor diner experience, fewer tips, reduced guest returns, eating away the restaurant’s revenues and ultimately slows growth. 

Embracing an effective restaurant management system can go a long way in solving that problem by automating common tasks to retrieving valuable guest-centric data, while your staff is fully focused on servicing the diners. Hence, integration is key. 

A canvas of today’s truly integrated restaurant

The trick is finding a plugin system that accommodates your existing infrastructure and powers your staff with data that can be leveraged to provide a truly amazing experience to your guests. serVme, the all-in-one restaurant reservation platform, automates the collection of data from the beginning to the end by managing all systems associated with it. Imagine tying your telephone systems, online booking channels, payments, guest bills, and profound reporting with a built-in marketing module to re-target customers over and over again. Such a platform can truly and effectively give you a substantial return on investment.